Effective Date: 14 October 2026

1. Introduction

Welcome to Rishvi Creation. We value your privacy and are committed to protecting your personal information when you visit our website, browse our jewellery collections or place an order. This Privacy Policy explains how information is collected, used, stored and protected when you interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you visit or shop on our website, we may collect the following information:

• Personal Information: Name, email address, phone number and billing or shipping address.

• Order Information: Products purchased, order details, transaction references and delivery information.

• Payment Information: Payments are processed through the payment methods available on our website. Complete card or banking details are generally handled by the relevant payment service provider.

• Technical Information: IP address, browser type, device information, website usage data and cookies.

• Communication Information: Details you provide when contacting customer support, submitting an enquiry or requesting assistance.

3. How We Use Your Information

The information collected may be used to:

• Process, confirm and deliver your orders.

• Communicate order updates, shipping details and delivery notifications.

• Respond to questions, complaints and customer support requests.

• Improve our website, products and shopping experience.

• Prevent fraudulent transactions and protect website security.

• Send promotional communications where permitted and, when required, with your consent.

• Meet applicable legal, tax and regulatory obligations.

4. Payment Security

Payments made through our website may be processed by third-party payment gateways. Rishvi Creation does not intend to store complete payment card details or banking credentials on its own systems. Payment processing is subject to the applicable provider’s terms and privacy practices.

Customers should avoid sharing sensitive payment information through email, telephone or messaging services.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to remember preferences, maintain shopping cart functionality, understand website traffic and improve user experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Sharing of Information

We do not sell personal information to third parties. Information may be shared when necessary with:

• Delivery partners and courier companies.

• Payment gateways and transaction service providers.

• Website hosting, maintenance and technical service providers.

• Customer communication and website analytics providers.

• Government authorities or other parties when required by applicable law.

Service providers are expected to handle information appropriately for the services they provide.

7. Data Protection and Retention

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, misuse, loss or disclosure.

Personal information is retained only for as long as reasonably necessary for order fulfilment, customer support, business operations, recordkeeping and compliance with applicable legal requirements.

Although reasonable safeguards are maintained, no method of electronic storage or transmission can be guaranteed to be completely secure.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also request that promotional communications be stopped.

Certain information may need to be retained to complete transactions, resolve disputes or comply with legal obligations.

To submit a privacy-related request, contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or payment services. These websites operate under their own privacy policies and practices. Rishvi Creation is not responsible for the privacy practices of independent third-party websites.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so that the matter can be reviewed.

11. Changes to This Privacy Policy

Rishvi Creation may update this Privacy Policy to reflect changes in business practices, website functionality or legal requirements. Any updated version will be published on this page with a revised Effective Date, where applicable.

12. Contact Information

For privacy-related questions or requests, contact:

Brand: Rishvi Creation
Phone: +91 706-999-8181
Email: rishvicreation1610@gmail.com
Address: 11, Varsha Society, Vibhag-1, Sheri No. 1, Matavadi, Surat – 395006, Gujarat, India.

By using this website, you acknowledge that you have read this Privacy Policy.